All of the following should be considered in selection of the pilot group EXCEPT:

• A. Advice of the steering committee
• B. Representativeness of a cross-section of the user community
• C. Readiness for the technology
• D. Age

Answer: (D)

Choosing who participates in a pilot focuses on testing the system in real-work conditions and gathering feedback from people who truly represent how it will be used. You want participants who collectively cover the typical roles and workflows across the user community, so the pilot reveals how the technology fits with daily tasks. You also need readiness for the technology—participants should have the necessary access, basic computer skills, and the time and support to engage with the pilot. Finally, guidance from the steering committee helps ensure the pilot aligns with governance, policies, and project goals. Age, by itself, doesn’t determine how well someone will test the system or reflect actual usage patterns, nor does it guarantee the right mix of workflows or readiness. Including age as a criterion isn’t necessary and could bias participant selection; what matters are representative roles, actual preparedness, and governance input.