What is the correct order of steps for Process Analysis?

• A. 1, 2, 3, 4
• B. 3, 1, 2, 4
• C. 1, 3, 4, 2
• D. 4, 1, 3, 2

Answer: (C)

In process analysis, the steps flow from clarifying what you’re trying to achieve to putting proven improvements into place and checking their impact. Start by defining the purpose and boundaries of the process so you know what you’re analyzing and what success looks like. Then examine how the current process actually works—mapping it and analyzing data to find where things slow down or waste occurs. Next, design or identify improvements based on that analysis, targeting root causes rather than symptoms. Finally, implement the changes and measure results to confirm the impact and sustain gains.

This order is effective because it prevents solving the wrong problem, ensures changes are data-driven, and provides a way to verify that the improvements produce real, measurable benefits. Skipping scope, rushing to changes without analysis, or implementing without verification can lead to misaligned efforts or unstable outcomes.