Which of the following are activities stated in the scenario?

• A. Receive lab print-out in the mail
• B. Identify out-of-range results
• C. Email lab results to patient
• D. Call lab to obtain results

Answer: (B)

In lab result workflows, identifying out-of-range results is a critical step because it flags abnormal values that require clinician review and prompt follow-up. This ensures dangerous or unexpected findings are highlighted and acted upon, improving patient safety and care continuity. The other options describe actions that are not typically part of the standard internal lab-result processing: mailing a print-out is outdated in many systems, emailing lab results to a patient raises privacy and delivery control concerns, and calling the lab to obtain results is a retrieval activity rather than a review or escalation step within the workflow.