Which of the following should not be considered in selecting the pilot group?

• A. Advice of the steering committee
• B. Representativeness of a cross-section of the user community
• C. Readiness for the technology
• D. Age

Answer: (D)

The main idea here is shaping a pilot group that truly represents how the system will be used and how well participants can engage with testing and feedback. A pilot benefits when the participants reflect a cross-section of the actual user community so the feedback covers the real workflows, diverse tasks, and different user needs. They also need to be ready to work with the new technology—having the necessary access, training, and time to devote to testing so results are meaningful. Getting guidance from the steering committee helps ensure the pilot aligns with organizational goals, governance, and risk management.

Age, by itself, isn’t a meaningful predictor of a person’s ability to use the system or contribute valuable feedback. Focusing on roles, responsibilities, technical readiness, and willingness to engage provides a fairer, more useful basis for selecting the pilot group.