Which statement best describes the recommended training strategy for a health IT rollout?

• A. All of the above
• B. Classroom-style
• C. Web-based
• D. One-on-one

Answer: (A)

Blended training, using classroom-style, web-based, and one-on-one sessions, is most effective for a health IT rollout because it meets different learning needs and supports real-world use. Classroom sessions provide structured instruction, demonstrations, and opportunities for group discussion about new workflows. Web-based training offers flexible, self-paced modules and quick-reference materials staff can revisit as they begin using the system. One-on-one coaching delivers personalized guidance tailored to each user’s specific role and daily tasks, helping with hands-on practice, troubleshooting, and reinforcing proper data entry and privacy practices in the actual work environment. Together, these approaches build knowledge, confidence, and competence across all users and throughout the rollout—from initial training through go-live and ongoing support. Relying on a single method often leaves gaps, since learners vary in pace, schedules, and on-the-job challenges. So using all three methods covers wider needs and improves adoption.