Which type of requirement focuses on governance, training, and organizational readiness?

• A. Data requirements
• B. Environmental requirements
• C. Organizational requirements
• D. User characteristics

Answer: (C)

Organizational requirements focus on the non-technical side of implementing a system, covering how governance is set up, how people are trained, and whether the organization is ready to adopt and sustain the change. Governance defines who makes decisions, who has authority, and what policies apply. Training ensures users and operators have the knowledge and skills needed to use the system correctly. Organizational readiness assesses whether processes, roles, resources, and the culture support the new system, including the organization’s change-management capabilities and support structures. This is different from data requirements (the data types, definitions, quality, and management), environmental requirements (the physical and IT infrastructure and facilities), and user characteristics (the users’ skills, tasks, and needs).